Who is working on your case?
We will all be working on your case as a team in order to ensure that it is done efficiently and quickly. The following persons will be involved in your case:
| Senior Attorney |
Samia Chandraker |
| Attorney |
Christine Smith |
| Office Manager |
Chi Lam |
| Accounts Manager |
Meghan Aylward |
Case Status Reports
We send out printed Case Status Reports periodically to update all parties in your case. We don't send these reports to the government. These reports are sent out approximately once a month for active cases and once every three months for dormant cases.
Phone calls
We try to return calls the same day or within 24 hours. It's best to call before 3pm if you can. Chris and Meghan are in the office early around 7:30am, and so may not be here late in the day.
Emails
Our email addresses are:
Mail
We use the following services:
| Fedex Express Overnight delivery |
urgent deliveries and applications/petitions to the government |
Fedex Ground delivery
(cheaper service, takes a few days) |
nonurgent deliveries which require to be tracked |
| USPS priority mail and first class |
all other deliveries |
| We bill outside services at their actual cost. |
We don't mark up any outside services. |
Visiting us
You can come by any time to visit us. If you are coming to our office to drop off a document(s) and we are not open, you can put the document(s) through the mail flap in our front door. The building that our office is in is locked from the outside from 8pm to 7am on weekdays, after 6pm on Saturdays, and after 4pm on Sundays.
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